Ihrv2 Privacy Policy — Our Commitment to Your Data
Ihrv2 takes the protection of Malaysian users' personal data seriously. This page explains transparently how we collect, use, store, and protect your information.
Last updated: 2026
Information We Collect from You
When you register and use the ihrv2 platform, we collect several categories of information to ensure our services operate safely and effectively. The types of information collected are as follows:
Account & Identity Information
- Full name as stated on your identification card
- An active Malaysian mobile number
- A valid and active email address
- Date of birth for age verification
- Passwords stored in encrypted form
Device and Technical Information
- Device type, operating system, and browser version in use
- IP address and network information when accessing the platform
- Activity logs including login times, pages visited, and actions taken
- Data collected through cookies and similar tracking technologies
Local Payment Information
- Malaysian bank account details used for deposits and withdrawals in MYR (RM)
- Digital wallet details such as TNG eWallet
- Transaction records including amounts, dates, and payment methods
Platform Usage Data
- In-platform game and betting history
- Account settings and interface language preferences
- Feedback or complaints submitted to the ihrv2 support team
How Your Information Is Used
Ihrv2 only uses collected information for legitimate purposes directly related to providing the platform's services. We do not sell users' personal data to any external party for third-party commercial marketing.
The main purposes for which your information is used are as follows:
- Creating, verifying, and managing user accounts securely
- Processing deposits and withdrawals in MYR via local payment methods
- Identifying and preventing fraud, money laundering, and activities that violate our terms
- Providing effective customer support and responding to user enquiries
- Sending important notifications related to your account, transactions, or policy changes
- Improving the performance and user experience of the ihrv2 platform based on usage data
- Complying with legal obligations and regulations applicable in Malaysia
Cookies and Tracking Technologies
Ihrv2 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit a website.
Types of Cookies Used
- Session cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving your language settings and display preferences so you don't have to reconfigure them on every visit.
- Analytical cookies: Collecting aggregated data on how users interact with the platform to help us improve its design and performance.
- Security cookies: Helps identify suspicious login attempts and protect user accounts from unauthorised access.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of the ihrv2 platform and your overall user experience.
Data Storage and Security
Ihrv2 implements appropriate technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction.
Security measures we have in place include:
- SSL encryption across all pages and all data communications between user devices and ihrv2 servers
- Passwords are stored in encrypted form using secure algorithms — we do not store passwords in plain text
- Strict internal access controls — only authorised staff may access user data, and only for designated purposes
- Continuous monitoring for suspicious activity within the platform
- Regular security audits of the platform's infrastructure and systems
While we take reasonable measures to protect your data, no system can be guaranteed completely free from threats. You are also responsible for keeping your ihrv2 account password confidential.
Sharing Information with Third Parties
Ihrv2 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, under certain limited circumstances, we may share information with third parties:
- Payment providers: Transaction information is shared with FPX, TNG eWallet, or the relevant financial institution to process payments in MYR.
- Technical service providers: Companies that help operate the platform's infrastructure may have limited access to data in order to carry out their technical functions.
- Legal authorities: ihrv2 will disclose information to Malaysian authorities if required by law or a valid court order.
All third parties we work with are required to comply with appropriate data protection standards and are not permitted to use user data for any purpose other than what has been specified.
User Rights, Policy Updates, and How to Contact Us
Your Rights as an ihrv2 User
As an ihrv2 platform user, you have certain rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete information in your account. You can also update certain details directly through your account settings.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data. However, we may need to retain certain data to comply with legal obligations or legitimate operational requirements.
- Right to Restrict Processing: You may request that we restrict how we use your data under certain circumstances.
Changes to This Privacy Policy
Ihrv2 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or to their registered email address. It is your responsibility to review this page periodically.
Continued use of the ihrv2 platform after any changes are published constitutes your acceptance of the updated policy.
Contact Us
For any enquiries, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the ihrv2 team via:
Support email: [email protected]
You may also refer to our FAQ us for additional information on account privacy and security.
Your Privacy Is Protected — Your ihrv2 Experience Stays Secure
Have questions about how we protect your data? Check the FAQ page or log in to manage your ihrv2 account privacy settings.